Depending on the issue you’re having, you might be able to troubleshoot your hearing device using a few quick tips:
Replace the battery to see if that helps
Check to make sure your batteries are not old or past their best-by date
Clean your hearing system, particularly near the end that goes into the ear
Run your cleaning wire over the microphone(s)
If you have a hollow tube, run your cleaning wire through the tube
Replace the wax filter or wax guard, if applicable
Open and close the battery compartment. Is the battery positioned correctly?
What are the benefits of scheduling a visit?
Experienced personnel takes a more in depth search
Uses specialized tools and supplies
Takes proper motions to expedite the repair